How to add a shared email box with my Office365 account or Exchange?
Tutorial / Account / For version: 7
If Automatic Email Manager doesn't find folders when you use a Shared email box, that's certainly because you are not using a true Shared email box but a Group, which is different, i suggest you to read these 2 articles:
Group email vs shared email:
How to create a shared email in Office 365:
1. Add your email account (or edit an existing one)
Click on tab 'YOUR ACCOUNT(S)', then 'New account'.
2. Enter your email
First enter the name of the account which will be displayed in Automatic Email Manager, then enter the login email (and not your shared email box) and password.
Note: the option 'Use the advanced mode to setup account' will skip the automatic settings detection and go to step 3.
3. If your email is not know you will have to specify manually
Choose the type of email account you want to use: Office 365 or Exchange.
4. Specify your mail server if not filled
Enter the mail server, generally it is something like https://yourExchangeServer.com/EWS/Exchange.asmx or https://outlook.office365.com/EWS/Exchange.asmx.
Now, click on 'More options', at right you can enter the shared emailbox you want to scan, just enter it.
Click on 'Test connection' to check the settings are good.
5. Finish to setup the account like any other account
Information: shared, emailbox, office365, Exchange - Updated the Friday, December 21, 2018