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Tutorial & Help

You need more help? you can contact us then we can take remote control via TeamViewer (see here»)
 

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How to get remote assistance


To get remote assistance you need first to contact us via our web site to make sure the problem can't be solved by email support. Technical team can connect only for crash or important problem, we will not connect for setup your account or create you a template,...If you want someone to setup the software we suggest you to call a local technic person or buy from us a service.


Step by step:

1. Open Automatic Email Manager, then click on button 'Need Help?'

Get help

2. Now click on button 'Download  and execute TeamViewer'

If a problem occurs when downloading TeamViewer, then please do it manually from TeamViewer web site ».



3. When download finish it displays the login Id and password

Now you have just to send us the login id and password via our contact form (by replying original ticket) or via Live Chat if available. Then we will connect some minutes later.

Team Viewer sample
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