 SALE QUESTIONS:
 I'm already using a previous version, do you have special price to update?
Yes we have special price for customer of version 2 and 3, just contact us with your license information or order number. Click here to contact us
 Do you refund product after purchase?
Due to the nature of the software sales business (try before to buy). In accord with many other companies’ procedures, we don't offer refunds under any circumstance. All sales are final. Please review all information available in the main web site (see here ) or contact us with your questions before buying a product. Click here to contact us
 Does update are free?
All minors updates are free (for example: version 4.00 to version 4.5), for major update you get a special discount (for example version 4 to version 5).
 TECHNICAL QUESTIONS:
 Can i use it without user logged in Windows? (Run as service)
Yes, it runs by default as a Windows service so Automatic Email Manager can be
installed on a server and continue to print emails, backup in PDF and all other
actions.
 I need to print from my IPAD or Iphone, how can i do?
Certainly you have a PC, so just install Automatic Email Manager on the PC, from your IPAD or Iphone just send the content (html, pdf, office doc, text, photos,...)
you want to print by email.
Set this email address in Automatic Email Manager (and create filter if you
want), now Automatic Email Manager will print the email and/or attachment
directly to your printer without any intervention exactly if you have a printer connected to your IPad / Iphone product.
 I don't want to print the header of the email, is it possible to customize the printing template?
Yes you can edit the template that is printed (the templates are in HTML), just refer to the help file, chapter "Printing template". You can remove data like header,...
 Can it connect to a Microsoft Exchange server?
Yes it is possible to connect to an account under Microsoft Exchange Server if you enable the IMAP or POP3 connection to the account properties (see your exchange administrator).
We are working on a version that will let you connect directly to Microsoft Exchange (no release date planned).
 Can i translate or change text in the software?
Yes, there is a language editor directly in the software, it let you edit or create new language.
 What's new in version 4.00? see a complete history here
- NEW: Running as Service by default, even with no user logged in Windows it can continue to print and manage emails (ideal for server)
- IMPROVED: Faster than ever, it is multi thread checking
- NEW Action: It can reply and/or forward an email automatically
- NEW Action: Backup your email in EML or in PDF format
- NEW Action: Backup your attachments
- NEW Action: Support PDF attachment with password (you can set a default password for PDF)
- NEW Filter: Filters are extended, you can create filter with more than one rule (for example if Subject AND email is From...)
- NEW Filter: Added new rule to print or not emails older than x days...
- NEW Filter: You can specify which filter is applied to each email account
- NEW Account: Can set for each account a different check delay or a precise hour
- NEW Account: Support proxy
- NEW Account: You can define the SSL protocol used
- NEW ECO Mode: Print multiple page email per sheet (for example print a 4 pages email into 1 paper page)
- NEW ECO Mode: Print 1 image per page or multiple image in per page
- NEW: Can define the print job name with the email data
- NEW: Display which action(s) has been taken for each message when mouse over the message
- NEW: Can pause the automatic check at any time without exit the software
- NEW: Multi-language editor to make easy translation
- IMPROVED Backup: Function to save email and/or attachment with dynamic filename like subject,...
- IMPROVED: Better way to print email to specific printer
- IMPROVED: Can set the number of copies for all email even HTML
- IMPROVED: Email template
- IMPROVED: Better support to print attachment on non default printer
- And much more...
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