CUSTOMER'S FEEDBACK

This software is very useful and saves a lot of time for us! We are using Automatic Email Manager 6 to print invoices that we recieve to an office365 shared email account.

Smarthem - Sweden

Very fast and succcesful support.

Sabine Gossmann - Germany

Does exactly what it says it does and then some. I was surprised at what the product can do to emails and attachments. Prints exactly the number of copies needed per application and prints the attachments in the correct printer orientation. This product saved me from having to train employees, not familiar with computers, and it get the employees the emails they need. Works great in our situation where we gave up a dedicated fax line and have all faxes converted to email. Junk faxes are never printed and the faxes we need are printed and printed in the quantity needed. Easy and intuitive to use.

Randy - USA

Great product that works outstanding.

Boise State University

You guys are great, and thank you for all your quick replies, and helpful answers. I deal with a lot of different companies, some large, some very small, and you guys are one of the best.

Gino A., Loyola university chicago

The email manager has saved us hours of administration. Now orders arrive as attachments, are automatically archived in a folder, the attachments are printed in accounts and on the shop floor with a customised notification sent to QA so they can monitor the process. Meantime the staff can forward emails with multiple attachments to a new mailbox we created to have all the attachments printed and saved in one easy step. Finally I must say thanks for the fast support. When I wanted to make best use of all the options my inquiry was responded to within the hour. First class.

Alex - The IT guy at a UK based fashion distributor.

I had some issues getting the program to activate, and was dismayed when I saw that there was no phone number for support, but the email based support ended up being very quick and reliable. They took care of my issue really quickly, helped me transfer the activation key I had purchased (as my company had bought the wrong one) to the proper version, and all with no hassle. The program does exactly what it claims to do, and it does so reliably and efficiently. If the program meets any of your needs, give it a shot.

Josh

Very nice technical support in deed. also using software for a long time.

Kamal, princess of india, UK

Great product - Does exactly what is says. No more complaints from users in our environment!!

Stuart Weitzman/USA - Florida

Really like the fast answer when asking a question, that's really incredible...

Steve A. - Austin - USA

Thanks again for the quick and friendly help. This is how tech support is supposed to be :-)

Steps Hotel. Germany

Automatic Email Manager has been providing us with creative routing and printing flexibility that no other product can match. We have been using this since Version 3, 2008. Version 5 has some great new features, including a new scheduling feature that allows us new options previously not available. Support is always highly responsive. A great value for a serious email management tool.

IT Manager - Bluewater Vacation Rentals - North Carolina - USA

After upgrading to the newer vesrion my accounts didn't show up. When contacting support they replied within the hour and solved the problem in five minutes. Great help.Great programm also.

Charles -Netherlands

Installed the update from the previous version. Accounts were not transferred to the new version. A live support contacted me within the hour after I send an email and live support needed only five minutes to tackle the problem. Great help.

Charles - Netherlands

Award Winning indeed! Automatic Print eMail was a perfect solution for my needs. Excellent product providing great functionality for monitoring a mailbox and then acting on new messages accordingly. Thank you for making it a very affordable solution! It was a no-brainer to make the purchase!

Bryan Keadle - USA

Good day, i want to Express my gratitude to you for an excellent program, it helps in the work, sincerely, Elena.

Elena - Russia

Hi there, just posted a review of the product here: http://eletro9.wordpress.com/2010/07/14/imprimir-de-qualquer-lugar-envie-um-email/ In Portuguese BR... Thanks!

Eletro 9 - Brazil

In a day and age where you have dificulties getting support for applications. Namtuk is the exception!!! They are quick to provide support for issues or any bugs that may have surfaced. THANK YOU!!!

Diamond Pharmacy Services

I just wanted to drop a note thanking you for your product, Automatic Print Email. We receive a large volume of incoming emails, and I was spending almost 20% of my day just printing them manually and handing them out to our employees! Even then, some were getting lost or never printed because someone had read and unflagged them in the email client. Now I don't have to worry about customer emails getting misplaced or forgotten in the system, and I can spend my time actually doing my job. Your product did exacly what we needed right "out of the box" and tech support has been fast and easy. Thank You!

Chris S. - Fastsigns - USA

Thank you so much for your speedy response and resolution very happy with the support here.

James B - United Kingdom

Thank you so much for you excellent support even though I did not own the software you were there the whole time and fixed all the issues. I have never had such fantastic support from a software company before. I will be recommending your product to all my colleges and business associates. Thanks again for all you support.

Patrick D./The AutoX, LLC - USA

We use Auto Print Email to provide our web application users the ability to print directly from the web. This avoids the requirement to maintain multiple printer drivers on multiple OSs. Simple single click printing from the web. We initially had a few problems at our end but with the assistance of the people at Namtuk, our issue was quickly resolved. Superb customer service.

Wedding Rings Direct

We are a multinational distribution service for a company across the other side of our country. A proposal was forwarded to us to store and distribute their stock, the problem was that all the invoicing and shipping/ customs documentation was generated interstate and we couldn't wait for express airbags to arrive as prompt delivery on generation of orders gets return trade. Setting up a remote networked printer here to print out invoices and documents generated interstate was not an answer as there was no accountability/ confirmation that all printing had completed and successfully at that. As we received over 100 invoice documents in .pdf form a day, the number of mouse clicks to get a final print were 8, and scrolling slowly one by one down through an email list, you could actually end up missing one or two, which then gave you disappointed customers missing deliveries. I discovered Autoprint email from Namtuk shortly after getting this contract and searching the web for something to automate the printing of our invoices and other documentation, without adding exorbitant costs of software development to our business. Through some continual correspondence with Jean Claude throughout development of Version 3 of Autoprint email we arrived at the needed solution to our business, now we can determine the invoices arriving and discard the header page saving paper and ink, print other particular filtered documentation and have a confirmation log and cross check system that we are then able to send back to head office to confirm reciept of documents and print completion. Overall it has reduced about 60 man hours a week of receiving and printing each document down to 5 minutes at the end of day to check the log and send it back to head office. Well Done Jean Claude ++++++++++++

Footworks Australasia - aka loco

works just like described! I have just been demo-ing the software and I noticed a small bug, reported it, and it was fixed the next day... and im not even a customer... yet... great job you guys!

pj - USA

I must say that the online Tech Support is great! Prompt service and its easy to know when they get back to you. You get an E-Mail to alert you, as well as I just refresh my browser and there it is. Also, I love the fact you can see the whole history of your request on the same page. Thanks Namtuk!

Garrett Malone - SMI - USA

The product works great. I use it running on a server to print out notes in a kitchen printer. I get access to send orders to the employees while on the go, from my Blackberry. Tech support was great helping me make it work on this non-standard, "weird" printer. The only drawback is their selling partner, Share-It, which can be hard to deal with.

Aspen Grove - Brazil

I contacted Namtuk with an issue I was having with Autoprint email. The response time was excellent. They quickly addressed the issue and sent me a patch. I have rarely experienced such excellent technical support. The staff at Namtuk was the most responsive company I have ever dealt with. Kudos to the Namtuk staff!!!! Well Done!!!!!

Ray German Company: Mosaic Cheverly, MD

Exactly what we need, simple to use and efficient. We deploy it to all our restaurants.

Mark S. - France

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